Thank you for your recent purchase of a featured software add-on, pattern, pattern collection, project, or subscription. These downloadable items were emailed to the email address that we have on file for your store account, and should be available for use immediately after purchase, but there are instances in which it could take up to 24 hours to receive the download emails, depending on the load on the server. Before you can upload the items to your memory card for use in your machine, you must first download and register them. The following instructions will walk you through downloading and registering the purchased items.
Software features are the add-on modules available for purchase. Features include Centerline Text, Conforming Vectors, DXF Importer, STL Importer, Pattern Editor, Vector Drawing Suite, and the Pattern Modeling Suite.
All of our premium software features must be activated before it can be used. Since, these features are already built into the basic CarveWright Designer software, there is no software download needed, unless you are running an outdated version of the software. You must be running the latest software version in order to use this feature. You can use the following directions to register your software feature.
Registering Through Project Designer Software
- Open the basic CarveWright Designer software package, using the icon on your computer desktop.
REMEMBER: IF YOU ARE USING WINDOWS VISTA, 7 OR 8, you will need to open Project Designer using the RUN AS ADMINISTRATOR command when activating licenses! Do this by right-clicking on Project Designer program icon and selecting RUN AS ADMINISTRATOR. - In the software, select the “Manage Licenses” option from the software’s “Help” menu.*
- The “Your Licenses” dialog box should appear. It shows all feature/pattern licenses currently registered to the computer.
- Click on the “Activate License” button at the bottom of the “Your License” dialog box.
- A new window will appear, giving you different registration options: “License Online Now” or “License from another Computer”.
Licensing Online Now
- If you are connected to the Internet, select the option to “License Online Now”, and then click on the “Next” button.
- Enter the serial number that you received either by email. (Example: XXXX.XXXX.XXXX.XXXX)**
- Enter the username and password associated with the user account, if prompted. Do not use the store account, as the two accounts are separate.
- Click on the “Next” button. The software will then connect to the registration server.
- If the process is successful, you will see a “Thank You” message. Click on the “Finish” button in this window to finish the activation process.
Licensing From Another Computer
If the computer that you are on does not have internet access, you may register the software from another computer. This process takes a little more time, but the results will be the same as if you registered it online immediately through the software. The following procedure will guide you through the process of registering the feature from another computer.
- Select the option to “License at www.carvewright.com from another computer”, and click on the “Next” button.
- Go to a computer that does have Internet access, and visit www.carvewright.com.
- On the main page of the CarveWright website, click on the “Customer Login” option in the top right-hand corner.
- You will be taken to the “Customer Login” page.
- Enter the account username and password, and click on the “Login” button.
- Once logged in, you will see two boxes: “Enter Activation or Serial Number Here:” and “Enter subscription activation code here:”. You will need the one asking for the “activation or Serial number”. Disregard the box asking for the subscription code.
- Enter the serial number that you received on either the email from your purchase.
- Click on the “Activate” button to add the feature to the account.
- Once added to the account, scroll down the page a bit. You will see a list of computers that are registered to the account. You should see the one that you want the software added to. Click on the checkbox below this computer to add the license to the computer.
- After adding the license, you will need to download the license file. Scroll down to the bottom of the page. You will see an option that says “Download License File”. Download the license file and save it to a removable media drive or disc. DO NOT CHANGE THE FILE EXTENSION!
- Once downloaded and saved, take the device holding the file to back to your computer. The “Registration” dialog box should still be open. Click on the button that says “Import License File”.
- Browse to the media device that the license file is saved to. Click on the file to select it, then click open.
- The software will install all licenses from the license file.
- Once completed, you should receive a message stating that it was successful. Click on the “Finish” button to finish the activation process.
Please note that these feature is a premium feature that can only be activated on two computers registered to one account, and it is non-transferable.
*Note: If you do not have a “Manage License” option listed in the “Help” menu, you may be running an outdated version of the software. In this case, you must update the software to the newest version before the feature can be registered. Please contact us for the proper software update procedure.
**Note: The feature serial number is case sensitive. You must type it exactly as it appears in the email that you received when you made your purchase. All letters should be capitalized. Failure to type the serial number exactly as it appears will result in a licensing failure.
- Click on the download link in the email that you received from your purchase to initiate the pattern download.
- You will be prompted to either “Open” or “Save” the file.
Opening the file:
Use the instructions below if you are prompted to open the file.
- If you are prompted to open, click on the “Open” button to open the file. The Carvewright Designer software will open, showing the pattern in the “Import Image” dialog box.
- If no changes are required, click on the “Finish” button to continue the import.
- The “Save” item dialog box will appear, prompting you to select where to save the pattern within the Carvewright software pattern library. Select the location you would like the pattern saved to in the pattern library, then click “Save”.
- You will be taken back to the Carvewright software, and the pattern will be located in the location that you specified.
Saving the file:
Use the instructions below if you are prompted to save the file.
- If you are prompted to save the file, select a location where the file is going to be easily accessible, such as the computer desktop.
- Click “Save” to save the file to the specified location.
- Once saved, close out of the browser, and browse to the location where the pattern was saved.
- Double-click on the file to open it.
- The Carvewright Designer software will open, showing the pattern in the “Import Image” dialog box.
- If there are no changes needed to the pattern, click on the “Finish” button to continue the import.
- The “Save” item dialog box will appear, prompting you to select where to save the pattern within the Carvewright software pattern library. Select the location you would like the pattern saved to in the pattern library, then click “Save”.
- You will be taken back to the Carvewright software, and the pattern will be located in the location that you specified.
Registering the pattern:
Now that the pattern has been successfully saved into the pattern library, you will need to activate them. The following procedure will walk you through registering/activating the pattern.
- Open the Carvewright software and select the “Manage License” option from the “Help” menu.
- The “Your Licenses” dialog box will appear, showing all the licenses that are currently installed/activated on your computer. Click on the “Activate Licenses” button at the bottom of the window.
- A “Registration” dialog box will appear, giving you two ways to register: “License Online Now” or License at www.carvewright.com from another computer”.
Licensing Online Now:
- If you are connected to the Internet, select the option to “License Online Now”, and then click on the “Next” button.
- Enter the serial number that you received either by email. (Example: XXXX.XXXX.XXXX.XXXX)*
- Enter the username and password associated with the user account, if prompted. Do not use the store account, as the two accounts are separate.
- Click on the “Next” button. The software will then connect to the registration server.
- If the process is successful, you will see a “Thank You” message. Click on the “Finish” button in this window to finish the activation process.
Licensing from another computer:
If the computer that you are on does not have internet access, you may register the software from another computer. This process takes a little more time, but the results will be the same as if you registered it online immediately through the software. The following procedure will guide you through the process of registering the feature from another computer.
- Select the option to “License at www.carvewright.com from another computer”, and click on the “Next” button.
- Go to a computer that does have Internet access, and visit www.carvewright.com.
- On the main page of the Carvewright website, click on the “Customer Login” option in the top right-hand corner.
- You will be taken to the “Customer Login” page.
- Enter the account username and password, and click on the “Login” button.
- Once logged in, you will see two boxes: “Enter Activation or Serial Number Here:” and “Enter subscription activation code here:”. You will need the one asking for the “activation or Serial number”. Disregard the box asking for the subscription code.
- Enter the serial number that you received on either the email from your purchase. Click on the “Activate” button to add the feature to the account.
- Once added to the account, scroll down the page a bit. You will see a list of computers that are registered to the account. You should see the one that you want the software added to. Click on the checkbox below this computer to add the license to the computer.
- After adding the license, you will need to download the license file. Scroll down to the bottom of the page. You will see an option that says “Download License File”. Download the license file and save it to a removable media drive or disc. DO NOT CHANGE THE FILE EXTENSION!
- Once downloaded and saved, take the device holding the file to back to your computer. The “Registration” dialog box should still be open. Click on the button that says “Import License File”.
- Browse to the media device that the license file is saved to. Click on the file to select it, then click open.
- The software will install all licenses from the license file.
- Once completed, you should receive a message stating that it was successful. Click on the “Finish” button to finish the activation process.
After the patterns have been fully registered, you will have full use of them. You will not be able to edit or make changes to the artwork itself, but you will be able to resize the patterns to any size that you desire.
- Click on the link in the email that you received from your purchase to initiate the pattern collection download.
- You will be prompted to either “Open” or “Save” the file.
Opening the file:
- If you are prompted to open, click on the “Open” button to open the file.
- The “Registration/Install Collection” dialog box will open, presenting you with two options: “I have purchase this collection” and “I have not yet purchased this collection”.
- Highlight the option stating that you have purchased the collection, then click on the “Next” button.
- Select the option to license online and click “Next”. You may also select the option to license from another computer.**
- The “Online Registration” window will appear. Enter the serial number that you received in the email from your purchase. (Example: XXXX.XXXX.XXXX.XXXX)
- Enter the username and password associated with your customer account, if prompted. Do not use the store account login, as it is a separate login and will not work for the registration process.
- Click on the “Next” button to submit the information to the online server. If the process is successful, you will receive a message stating that the collection has been installed and registered. Click on the “Finish” button to finish the installation/activation process.
Saving the file:
- If you are prompted to save the file, select a location where the file is going to be easily accessible, such as the computer desktop.
- Click “Save” to save the file to the specified location.
- Once saved, close out of the browser, and browse to the location where the pattern was saved.
- Double-click on the file to open it.
- The “Registration/Install Collection” dialog box will open, presenting you with two options: “I have purchase this collection” and “I have not yet purchased this collection”.
- Highlight the option stating that you have purchased the collection, then click on the “Next” button.
- Select the option to license online and click “Next”. You may also select the option to license from another computer.**
- The “Online Registration” window will appear. Enter the serial number that you received in the email from your purchase. (Example: XXXX.XXXX.XXXX.XXXX)
- Enter the username and password associated with your customer account, if prompted. Do not use the store account login, as it is a separate login and will not work for the registration process.
- Click on the “Next” button to submit the information to the online server. If the process is successful, you will receive a message stating that the collection has been installed and registered. Click on the “Finish” button to finish the installation/activation process.
After the patterns have been fully registered, you will have full use of them. You will not be able to edit or make changes to the artwork itself, but you will be able to resize the patterns to any size that you desire.
Activating the Project:
Before you are able to open the project files, they must first be licensed. The licensing procedure adds the licenses needed for all components on the project. You may use the directions below to register the project.
- Open the Carvewright software and select the “Manage License” option from the “Help” menu.
- The “Your Licenses” dialog box will appear, showing all the licenses that are currently installed/activated on your computer. Click on the “Activate Licenses” button at the bottom of the window.
- A “Registration” dialog box will appear, giving you two ways to register: “License Online Now” or License at www.carvewright.com from another computer”.
Licensing Online Now:
- If you are connected to the Internet, select the option to “License Online Now”, and then click on the “Next” button.
- Enter the serial number that you received either by email. (Example: XXXX.XXXX.XXXX.XXXX)*
- Enter the username and password associated with the user account, if prompted. Do not use the store account, as the two accounts are separate.
- Click on the “Next” button. The software will then connect to the registration server.
- If the process is successful, you will see a “Thank You” message. Click on the “Finish” button in this window to finish the activation process.
Licensing from another computer:
If the computer that you are on does not have internet access, you may register the software from another computer. This process takes a little more time, but the results will be the same as if you registered it online immediately through the software. The following procedure will guide you through the process of registering the feature from another computer.
- Select the option to “License at www.carvewright.com from another computer”, and click on the “Next” button.
- Go to a computer that does have Internet access, and visit www.carvewright.com.
- On the main page of the Carvewright website, click on the “Customer Login” option in the top right-hand corner.
- You will be taken to the “Customer Login” page.
- Enter the account username and password, and click on the “Login” button.
- Once logged in, you will see two boxes: “Enter Activation or Serial Number Here:” and “Enter subscription activation code here:”. You will need the one asking for the “activation or Serial number”. Disregard the box asking for the subscription code.
- Enter the serial number that you received on either the email from your purchase. Click on the “Activate” button to add the feature to the account.
- Once added to the account, scroll down the page a bit. You will see a list of computers that are registered to the account. You should see the one that you want the software added to. Click on the checkbox below this computer to add the license to the computer.
- After adding the license, you will need to download the license file. Scroll down to the bottom of the page. You will see an option that says “Download License File”. Download the license file and save it to a removable media drive or disc. DO NOT CHANGE THE FILE EXTENSION!
- Once downloaded and saved, take the device holding the file to back to your computer. The “Registration” dialog box should still be open. Click on the button that says “Import License File”.
- Browse to the media device that the license file is saved to. Click on the file to select it, then click open.
- The software will install all licenses from the license file.
- Once completed, you should receive a message stating that it was successful. Click on the “Finish” button to finish the activation process.
Downloading the project:
After the project files have been registered, you will be able to open the files. The procedure listed below will walk you through downloading and opening the project files.
- Click on the download link in the email that you received from your purchase to initiate the project download.
- You will be prompted to either “Open” or “Save” the file.
- Save the file to a location that is easily accessible on your computer, such as the desktop.
- After the download has completed, browse to where the file is saved.
- It will be a zipped file, so you will need to unzip it. The process will vary between Windows and Mac operating systems.
- On a Windows based pc, right-click the file. You should see an “Extract” option. Click the “Extract” option and follow the onscreen prompts.
- On a Mac based computer, save the file to the location that you prefer on your system. Double-click the file and the operating system will automatically extract the files.
- Once the folder has been unzipped, double-click it to view the contents.
- You should see the project (MPC) files, as well as the instructions, which will be in a PDF file format.
- Open each of the project files by clicking on it. They will open in the Carvewright software.
- Once opened, select “Upload” from the “File” menu to upload the project to the card.
The procedures listed above work for all of the operating systems that we currently support. If for some reason you encounter issues during any of these process, or you have questions regarding a process, please contact us and we will gladly assist further.
The “Project of the Month” subscription gives you a free project each month, before it is made available for purchase through the store. As a member of the “Project of the Month”, you will be given the opportunity to use the project before a non-member can. The projects are specially designed and crafted for us, with each month being a new and exciting the project.
The “Carver’s Club” subscription is a yearly subscription for phone support. If you are out of warranty, there is an issue fee each time you call in for support. The Carver’s Club subscription takes care of that buy covering the issue fees for a year. It also includes other monthly incentives, such as pattern give-a-ways, discounts on software packages, discounts on accessories, and a discount on labor if you send in your machine for repair. It does not cover the cost of parts that may be needed for repairs. Each month, a new and exciting deal is sent out to our Carver’s Club members, and only our members have access to the deals.
Once you purchase either of these subscriptions, you must activate it in order to receive the benefits. The following process will guide you step by step through the registration procedure.
- Open the basic Carvewright Designer software package, using the icon on your computer desktop.
- In the software, select the “Manage Licenses” option from the software’s “Help” menu.*
- The “Your Licenses” dialog box should appear. It shows all feature/pattern licenses currently registered to the computer.
- Click on the “Activate Subscription” button at the bottom of the “Your License” dialog box.
- A new window will appear, giving you different registration options: “License Online Now” or “License from another Computer”.
Licensing Online Now
- If you are connected to the Internet, select the option to “License Online Now”, and then click on the “Next” button.
- Enter the subscription serial number that you received either by email. (Example: XXXX.XXXX.XXXX.XXXX)**
- Enter the username and password associated with the user account, if prompted. Do not use the store account, as the two accounts are separate.
- Click on the “Next” button. The software will then connect to the registration server.
- If the process is successful, you will see a “Thank You” message. Click on the “Finish” button in this window to finish the activation process.
Licensing From Another Computer
If the computer that you are on does not have internet access, you may register the software from another computer. This process takes a little more time, but the results will be the same as if you registered it online immediately through the software. The following procedure will guide you through the process of registering the feature from another computer.
- Select the option to “License at www.carvewright.com from another computer”, and click on the “Next” button.
- Go to a computer that does have Internet access, and visit www.carvewright.com.
- On the main page of the Carvewright website, click on the “Customer Login” option in the top right-hand corner.
- You will be taken to the “Customer Login” page.
- Enter the account username and password, and click on the “Login” button.
- Once logged in, you will see two boxes: “Enter Activation or Serial Number Here:” and “Enter subscription activation code here:”. You will need the one asking for the “Subscription Serial Number”. Disregard the box asking for the activation ID/serial number.
- Enter the serial number that you received on either the email from your purchase.
- Click on the “Activate” button to add the feature to the account.
- Once added to the account, scroll down the page a bit. You will see a list of computers that are registered to the account. You should see the one that you want the software added to. Click on the checkbox below this computer to add the license to the computer.
- After adding the license, you will need to download the license file. Scroll down to the bottom of the page. You will see an option that says “Download License File”. Download the license file and save it to a removable media drive or disc. DO NOT CHANGE THE FILE EXTENSION!
- Once downloaded and saved, take the device holding the file to back to your computer. The “Registration” dialog box should still be open. Click on the button that says “Import License File”.
- Browse to the media device that the license file is saved to. Click on the file to select it, then click open.
- The software will install all licenses from the license file.
- Once completed, you should receive a message stating that it was successful. Click on the “Finish” button to finish the activation process.
*Note: If you do not have a “Manage License” option listed in the “Help” menu, you may be running an outdated version of the software. In this case, you must update the software to the newest version before the feature can be registered. Please contact us for the proper software update procedure.
**Note: The subscription serial number is case sensitive. You must type it exactly as it appears in the email. All letters should be capitalized. Failure to type the subscription serial number exactly as it appears will result in a licensing failure.
If you encounter any issues during the activation process, or you have questions regarding the process or the subscriptions themselves, feel free to contact us and we will gladly assist/answer any questions that you may have.
