CarveWright Customer Documentation

This page exists to present the latest and most comprehensive service and maintenance information to you, our customers.  This information does not replace the information that you would get from a tech but supplements and enhances any information that you will get from a tech.

The files marked PDF can be viewed using a free program called Adobe Reader.  If you do not have Adobe Reader or the latest version of Adobe Reader, it can be downloaded by clicking the adobe link below.

The documents marked as PDF can be saved directly to your computer by Right-Clicking the link and choosing "Save as"

Manuals and General Reference Sources

• CarveWright Instructional DVD (Online video)  Users with low bandwith will have a problem watching the video smoothly.  This video can also be ordered on DVD by going to our CarveWright Store.
• CarveWright Machine Warranty (PDF)
• CarveWright Operator's Manual (PDF)
• CarveWright Quick Start Guide (PDF)
• Bit Adjustment Tool Manual  (PDF)
• Scanning Probe Operators Manual (PDF)
• Scanning Sled Document (PDF)
• Frequently Asked Question (FAQ) (Website)

Return Rebate Request Form

• Return Rebate Request Form (Website)

Maintenance Documents

• CarveWright Service Guide (Parts List and Exploded Views) (PDF)
• Cleaning a Stuck Compression Roller (Board Spit Out) (PDF)
• Care and Maintenance of the Quick Change Chuck (QC) (PDF)
• Machine User Calibration Instructions (PDF)
• Lubricate Flexshaft Core (PDF)

Software Tutorials

View eighteen detailed Software Tutorials on the CarveWright website. 

CarveWright Website Quick-Links

• CarveWright User Forums (Website)
• CarveWright Tips and Tricks (Website)
• Customer Galleries (Website)

Customer Support FAQs

Use the following FAQ links to answer your questions about the machine, accessories, and premium features.  Again this information is best used in conjunction with a phone tech.

• Scanning Probe Support FAQ (Website)

 Software Information

• Software Manual (PDF)
• System Requirements for the CarveWright Software (PDF)
• Software Installation (Mac OS 10.4 or later) (PDF)
• Software Installation (Windows 2000 - XP) (PDF)
• Software Installation (Windows Vista) (PDF)
• Software Activation (PDF)
• Ordering & Activating Patterns (Projects, Software & Subscriptions)
• Premium Features Activation (PDF)
• Subscription Activation (PDF)
• STL Importer Software (PDF)

 Service Instructions

• Test and Replace AC Cut Motor (PDF)
• Adjust Vertical Rods (PDF)
• Checking and Adjusting the head Pressure (PDF)
• Lacing the Flat Flexible Cable (FFC) (PDF)
• Leveling the Head (PDF)
• Remove Head Cover (PDF)
• Replace the Board Sensor (PDF)
• Replace Controller Electronics Board (PDF)
• Replace the Cover Safety Switch(s) (PDF)
• Replace the Flexshaft Assembly (Sheath and Core) (PDF)
• Replace the LCD Screen Cable (PDF)
• Replace Power Supply Electronics Board (PDF)
• Replace the Quick Change Chuck (QC) (PDF)
• Replace the 40 Pin Ribbon Cable (PDF)
• Install the New Heavy Duty Traction Belts (software version 1.153 or earlier) (PDF)
• Install the New Heavy Duty Traction Belts (software version 1.160) (PDF)
• Replace the Sandpaper Drive Belts (PDF)
• Replace the Left Side Panel/Control Panel/Lateral Stabilizer (PDF)
• Replace the X-Drive Gears (Base Drive) (PDF)
• Replace the AC Motor Control Electronics Board (X-Termination Board) (PDF)
• Replace the Y-Motor Pack (PDF)
• Replace the Y-Truck (PDF)
• Replace the Z-Truck (PDF)
• Replace the Z-Motor Pack, FFC, and Head Connector Board (907 package) (PDF)
• Replace the Z-Motor Pack (PDF)
• Replace the Board Tracking Sensor (PDF)